O'charley's Restaurant Bar - Florence

I knew if I had checked places enough, there was a negative that would have to come. Unfortunately, this is one of them. The star rating...

I recently ordered for delivery, an order of chicken strips Nachos and Apple / Peach Cobbler. The taste of the food was good, but there are a few things that...

Here for dinner with a small group. Sitting was fast. They were busy, but not beaten. These were the positive experiences. It was about...

We had no trouble getting a table, but the service was a bit slow since our waitress had too many tables to handle. We didn’t receive our rolls until our appetizers arrived, as they had been baked and then the waitress attended to her other tables. However, Jessica was still fantastic and made sure everything went smoothly. I did have to send the Steakhouse Nachos back because they were cold when they arrived. Thankfully, we had the Piping Hot Chicken Tortilla Soup to enjoy instead, which was delicious! They did run out of rolls, but that’s okay since we arrived an hour before closing. Overall, it was a good dining experience, and I would definitely return!

I used to live in the area, but I've moved out of state now. I specifically planned a visit on a weekday to enjoy the loaded potato soup and salad, as I used to love the soup here. Unfortunately, it was quite disappointing. The potato soup only had about four chunks of potato, was overly watery, and way too salty. The bacon bits looked like they were from a jar instead of the fresh bacon pieces I remembered. I’m giving it 2 stars instead of 1 because the manager was very understanding and made an effort to improve our experience.