Mcdonald's - Florence

The fact that they went out of their way to accommodate us made a world of difference. It’s rare to encounter such kindness, and it really stood out amidst all the negative reviews that often circulate. I cannot express how much I appreciate their willingness to help, and because of this experience, I will definitely be a loyal customer for a long time. Thank you for the wonderful service!

It's definitely a mixed bag, but today I had a fantastic experience. The service was quick, the staff was very courteous, and my order was accurate. Great job!

I went through the drive-thru and was pleased with the food. The dessert, a blueberry crème pie, was even better! However, the standout aspect of my visit was the service. It was exceptional, and that's what will make me return to this particular McDonald's location.

The staff at this restaurant seem to have no understanding of basic orders—there's a clear difference between a single and a double. It's truly disappointing to see such a lack of competence from everyone, from the management to the fry cook. The overall experience was terrible. I believe serious changes need to be made, and perhaps it's time for a complete staff overhaul. It's frustrating to see such poor service in what should be an enjoyable dining experience.

The restaurant doesn't offer dine-in service and has two drive-thru lanes. However, it doesn't provide side recordings for the second lane either.