Cicis - Florence

The service was a bit slow, likely because the young man at the front was new. I hope he receives additional training. However, my pizza was fantastic!

It’s a decent place overall, but many of the complaints come from people visiting on busy days. Since it's an all-you-can-eat restaurant, things can get competitive as customers try to grab what they want. This can lead to some messy situations, and you might encounter some unruly individuals who will actually battle for the food! It's quite a sight, to be honest.

The staff wasn't the kindest, but I think that was because, how busy CiCi was. The buffet was always empty and my family and I had to wait a bit for pizza. The pizza wasn't all gone. As always I plus 3 children for $35. Also the fresh pizza TASTED AMAZING!! Also the salad bar and the dressings were good.

As much as I love eating at Cicis this place is a absolute disappointment. My family has been eating here for years and I've finally had enough..they never have any pizza on the buffet besides cheese and BBQ pizza...a bunch of lazy high school kids running the place.. every time I go it's always 20 people who are just standing around the buffet waiting for pizza to come out...I paid $54 for a family of 5 to eat an we're forced to eat whatever they say..it's like they want you to get full off of bread because theres never anything on the buffet with meat on it...once one pizza comes out everyone rushes to get something with meat on it...this has become the new normal at this location because this situation happens almost everytime we go...I'm trying to give them the benefit of the doubt but I'm sick of it.. probably won't be going back again

This is a buffet pizza place. Is it to much to ask for pizza to be available. This was the reason we stopped going almost a year ago. So we were like maybe we should try again. WRONG!!! There were seven people working with a manager, yet most tables were dirty, there were no pizzas, the tea was old (it had been there a while), no ice and they were not friendly at all. Three of the employees were sitting in chairs around the cashier up front talking, talking on the phone, and NOT making pizza. Now understand, there were only two other tables with people at them and one was finished eating. Also the dessert stuff looked like it had been there all day and they never put anything new out. This was at 6:45 and they don't close until 9:00. I'm done, I'll never eat there again, to bad I can't give negative stars!