The Crafty Bean - Florala

Love this place! They have great coffee and it’s super cute!

We were traveling through and were excited to try a local coffee shop, but were very disappointed. The guy working was extremely rude!! He didn’t answer questions about the menu, got our drinks wrong , and didn’t even respond when my son thanked him. It doesn’t matter how good your coffee is, if the staff is not welcoming and kind!!

I would leave no stars if I could. We walked in, excited to try a new local coffee shop as we passed through this town. We weren 't greeted and the man behind the register stared at us awkwardly as we looked around for a menu. It felt like we were taking too long to decide because he said So can I help you? rudely. I asked for cold brew and he replied Don 't have it. I asked for something else and requested almond milk, which was on the menu, to which he also replied Don 't have it. He acted annoyed at my sister and I, although I 'm not sure why. I apologized and said I was sorry but wouldn 't be able to order because dairy makes me very sick. But I 'm not sure why I 'm the one who apologized- he had no customer service skills/bedside manner. Will not be trying this spot again during future road trips.

Josh was a delight! The latte he prepared for me was just perfect. I was impressed as I watched him meticulously measure everything with precision. He is a fantastic conversationalist and very intelligent. I truly enjoyed the experience!

I ordered a vanilla latte, and it was incredibly smooth—definitely better than Starbucks. However, the menu is quite limited, and there isn't much seating available. Food: 5/5.