Cook St Cafe - Flinders

We visited today, 9/11/19, at 11:30 a.m. just to grab a bottle of water and a soft drink, which came to $8.00. The server informed us that there is a $10 minimum to use EFTPOS. I mentioned that I would just pay the minimum and accept the 1% surcharge they claimed applies to all EFT transactions. However, he then added another $2.00 on top of that, despite my statement that there shouldn't be any additional charges.

The food was terrible; the chips were overcooked and dark brown, and everything lacked flavor. I ordered three pieces of fish, medium chips, two prawns, two scallops, two potato cakes, a Chiko roll, and two dim sims. The total came to over $65, which is absurd, and when I got home, I realized that the dim sims were missing from the order.

Misleading advertising. I drove over an hour to visit after seeing their signs claiming they held the Guinness World Record for the biggest and best vanilla slice made and sold here. However, I discovered they no longer make it, yet they haven't removed the signs. I appreciate the time and money wasted. I won't be returning.

The quality of F&C varies between awesome and good depending on how recently they've changed the oil. Don't expect great service cos you won't get it. What you will get is good food at Flinders prices

Never have I encountered such terrible customer service. My 2 yr old was yelled at by a staff member for accidently bumping the fridge whilst looking in the cake stand.she could've asked me his parent nicely but no she yelled at me too.very rude. Never again.