Subway - Flin Flon

Went for breakfast/coffee during a power outage. Had the usual egg-bun things, same as any other subway. Nice to have the opportunity as nothing else was open on a Sunday in FF except McDonalds and it was backed up because of MB Hydro repair people.

We arrived late in Flin Flon so not much was still open and we were hungry. Due to my dietary issues Subway seemed like a safe bet as it offered plenty of options and at an affordable price. Our subs were made right but we asked for a dozen cookies and only got 9. When we went back to the till and explained this the guy seemed so offput that he had to correct something his coworker did. When we went to grab our fountain drinks we discovered that there was no root beer syrup in the machine and very little ginger ale syrup. But based on the reaction to the cookie issue we weren’t going to go complain. Food is good but staff were lacking customer service and counting skills.

I love subway restaurant over all. I tried their Little Italy Foot Long Sub. It was awesome. Love the cheese used in this sandwich and the chicken used was tender and had flavour. The guy who made my sandwich didn't rush and paid attention.

I've had good experiences and bad ones there. They tend to mess up orders when you order online. When doing bulk ordering for the company I work for, they have forgotten to ring up drinks we ordered, therefore making someone go back to get the drinks and pay for them which is a big inconvenience. It was their fault it was forgotten since its all ready packaged up by the time we arrive to get it, and i believe those forgotten drinks should have been free due to the inconvenience. Anytime I have done a bulk order, I have gone in a day or two before with a copy of our order to give to them so there should not be any mix ups, or short any food for our orders, but for some reason there has been. I really don't like the paper straws so I try to not get fountain drinks even though I prefer that over bottles. Bring back plastic straws. I think they should be changing gloves after each sandwich that is made and have tongs for each food to put on each order for allergy purposes. Other than those issues, I enjoy their subs and will continue to go back.

Normally I love Subway. But this was a unique experience. I guess it didn't help I visited around 8pm on a Sunday and they closed at 9. They literally had 1.5 sub buns left.. so no choice there. Toppings and condiments were extremely limited. The dude behind the counter wasn't going to the back to hope anything . It was kinda a busy. I get shrink control, and it was end of day in a small town, but hardly what i would call customer centric or up to the usual brand standard.