Four Elements Cafe - Flagstaff

During our road trip, we decided to stop for lunch at Twin Arrows Casino. On a Sunday afternoon, all the dining options in the casino had long wait times, despite the restaurants not being overly crowded. It seemed like there might have been some staffing or kitchen problems. Although we were willing to wait, we encountered a rude woman at the front desk, which several other reviews had mentioned as well. The food itself was decent, and our server was friendly, but she appeared quite overwhelmed. We’re not sure what the underlying issue was, but the overall experience was disappointing.

This was my first time dining at this restaurant, and unfortunately, it did not meet my expectations. We waited over 40 minutes for our food, while other tables were served before us. I ordered the Navajo Roast Beef, but it arrived cold. My son had the Mac N Cheese, which was the worst I’ve ever tasted— it seemed as if it had been pulled straight from a carnival or a nacho cheese machine. My daughter chose the Club sandwich, but it was quite thin; I expected a double-decker with a hearty layer of meat, but that wasn't the case here. The service was decent, but the restaurant wasn’t very busy during our visit. Overall, my experience aligns with many other reviews I’ve seen.

Located right next to the front lobby. Sirloin was ok. We ordered medium, but it was more medium rare. Fries were extremely stale. Ribs was average. Onion rings was really good, as was the fried shrimp. Two entrees for around $55.

First off, this place is a hidden gem. Ever had a chorizo breakfast burrito on fry bread? If you haven’t, you need to. The service was excellent and did I mention a breakfast burrito on fry bread instead of the tortilla? Yeah they do that and it’s life changing.

The food was quite good overall. Most of the staff were very polite and accommodating, with the exception of one woman at the front desk. She was unprofessional, confrontational, and quite provocative. It was clear she wasn't doing her job; I even saw her sitting with a customer and looking at their phone—perhaps they were friends—while she was supposed to be working. I wish I had known her name so I could report her to the restaurant or casino owner. Given the presence of such unprofessional staff, I wouldn't recommend this place to anyone.