Mcdonald's - Fergus

On Saturday, we were quite busy and the service was very slow. It took about 14 minutes for our BLT and breakfast burrito, which is unusually long for this quick place. When we went back, it took 20 minutes for our order and they got half of it wrong. McDonald's is really slipping. How hard is it to read a list and check it off as you go? I'm only giving them 3 stars because it keeps getting worse. McDonald's, please improve and train your employees better!

As expected with fergus mcdonald, drag them into a parking space to wait for their order. the man in the window also tells us that the ice is too melted to stand in a cone and he will put it in a cup with the cone above. we thought that doesn't sound too appetizing and if it had to be in a cup, we would rather get it than sunflower. they would not replace the molten cone for a sunshade over $1 difference. great customer service here. these cerle were so rude and argued with us when we asked for a refund, as we did not want to eat molten ice with a cone above. instead they go to wendy’s, hot eating and not melted frostys served quickly and politely.

On the way back from the cottage on July 3rd, we stopped at this MacDonald's.It was pretty busy, but the staff seemed organized and competent and kept orders moving.We always try to find a nice grassy spot to back into and eat our road trip lunches on the grass behind our car. This MacDonald's has a nice big parking lot with a couple of patches of green space for the dog to empty her bladder.We usually go inside when we can; my wife goes inside to order while I get the kids situated and take the dog for a short walk.Inside, the line moved steadily and quickly for how busy the restaurant was. They were appropriately staffed for the busy weekend as opposed to other Macdonald's we have stopped at before.Outside, the drive-through seemed to be moving well too.Our order was made correctly, not something we take for granted.Over all this Macdonald deserves a 5 star review, good service on a busy day.

Pulled us for a very simple breakfast order and waited forever for the food. Finally went in to see what was going on. The when we got to where we were going and my muffin was extremely burnt. How do you serve something like this?

Consistently very slow and sloppy. Takes some skill to be that slow for a fast food restaurant. Waited almost 20min in the drive threw for just a simple burger Combo and everything was cold ... Wendy's or a&e is where I'll be going now.