Starbucks - Federal Way

Blueberry scone, warmed up PURE HEAVEN!!!! ?Blended Hazelnut Mocha w/ extra espresso shot Blended to PERFECTION ????? ?Iced Caramel Macchiato w/ extra Caramel (like a TON) ? Exactly as I requested..... Would you like a little coffee with your caramel?? ?

EVERY TIME my husband and I mobile order (which is almost daily)We stopped ordering for a while in HOPES that things would change, sadly, they didn't. they mess up our order. I'm starting to think they're RACIST!!!!! We PAY for extra caramel drizzle in his Frappuccino, and every day we've been going, they won't put enough. So, when I ask them to remake it, they pour a ton of caramel as if on purpose. My drink, they make it to the ratio of a tall drink which my husband too agrees and he's the calm ratonal one. I won't go to another one because, unfortunately, this is less than 1 minute away from our home, and the Safeway one, unfortunately, doesn't do orders ahead. They've had 2 different black girls working there, and they both made our drinks perfect with no problems!!! I even complimented them! Sadly, they're no longer there. I'm guessing they trained there, then got switched to other stores. Also, again, even though we're regulars, there's NO OPTIONS on the app to have my drink stirred nor to have my oatmeal dry, so I started to call in and let them know because they only put hot water, serving a hard, dry blob of oatmeal and have the audacity to get irritatedwhen I call!!! Fix the app and RESPECT your regulars!!!!!

I recently applied for a job here. The manager was quick to reach out to me with an email but then never replied back. I have called and emailed him several times and have never heard back from him. The manager danny, told me he wasn't feeling well over a email. I replied back saying something about a phone interview and he never answered. I have continuously emailed him and called the store only to be told nothing. I always thought that Starbucks was a great company to work for but I do not feel that way anymore.

Walked up stood there with 3 other people, cars in drive through for the barista to say they are closed. On google it says they are open until 1800.

I came in and ordered an sandwich and realized I got the wrong one after I had left. I called, and they picked the phone up super fast. I told them what happened and they said I could come by and pick up a replacment sandwich. Everyone was really nice and fast. They handled the situation great!I don't go here often, but when I do it is always great. Always super welcoming and great breakfast sandwiches ?