Shell - Farmersville

!!! NOT A 24-HOUR GAS STATION AS STATED !!! Drove to this gas station on Tuesday, December 20, 2022 — 1:00am (still locked at 1:57am). This gas station states online they are 24-hours but they are not. Please change your online times and on your windows that you are not 24-hours open. Thank you.

This gas station had several issues: 1. They cap gas purchases at $75 at the pump which is concerning if you drive a larger vehicle that requires premium gas. 2. Several pumps were out of service. 3. All of the squeegee holders were void of water and most squeegees were broken. I addressed the squeegee issue and the cap at the pump with the person behind the counter and he said “that is not my department “. I was astonished to learn that a gas station had departments. I asked if there was a manager available and of course the answer was no. About that time another man approached me that worked there and told me that it was very hot that day; therefore, the person that does that job did not fill the squeegee containers with water. Then he left the gas station. It was approximately 9 or 10 PM and it was not hot at the time. Either he or another employee had plenty of time to fill the containers after the sun went down. I will not ever go back to this station, and I may not go back to any Shell station as a result of this terrible experience.

5 stars for Kindel's wonderful customer service!!!! The store was clean, and the bathroom was well lit and fairly clean. Some great bumper stickers sold here! Texas service here. Great stop.

Would be nice if it was actually open when they say they are came 5-3-22 at 2:00am sign said open doors were locked

I rated this place 2 stars because the card readers at the pumps never seem to work—it's a consistent problem. However, I have to give a shoutout to the employees; they are always 5-star, without fail! Shell needs to improve on this issue.