Topiary Coffee Shop, Polmont - Falkirk

I had a great lunch at this restaurant for the first time and will definitely be coming back. I tried the coronation chicken ciabatta and it was delicious.

The cakes were good, but the coffee was too expensive. The staff were very slow.

The restaurant is okay, but it doesn't seem to be managed well and the staff appear generally disinterested. I spoke to one employee who mentioned that they are accustomed to receiving complaints about the service and food, and just accept it. If the restaurant was operated more efficiently, it could be very successful, but it still seems to be facing the same problems as it did a year ago. The food was lukewarm and had to be sent back to be reheated. It's disappointing that they continue to struggle with staffing and, as a result, customer satisfaction.

Great place for a coffee. Really nice cheese scone.

Me and my friend went to the topiary restaurant at klondyke June 28th. We went into the cafe on the side and where served by a lovely young man who was very catering respectful and helpful. Allan I think he said when I asked, we then went through to restaurant to sit, and as we where leaving he was then pulled to help 3 people behind the main bar, he gladly helped the woman who asked, we have seen this woman speak to him and other members of staff before she is rather disrespectful and speaks to them In a horrible demanding way . We are regulars at the coffee shop. We will hopefully be back shortly but until then I hope someone sees this and takes note. Thank you too all the klondyke servers