Sipping Streams Tea Company - Fairbanks

Don't write bad reviews, but this company makes me do it. Visited Alaska this summer and tried a tea that was beautiful. Find this tea and order. Find this company dives and order tea some honey. To be a little bigger, it doesn't matter to me, Suport local business. But when I got a product, I was kind of shocked. It was hard to believe that this company doesn't care about her costumer at all. You got me 1/2 smaller bottle of honey from what I ordered and tea? I've never seen anyone selling 120$4 ounce of tea in a Walmart bag. I decided to call her and ask what's going on. Explain the situation and don't even apologize, just say?o at some point happened? And we sell tea to save money, but probably not mine. Not recommend these guys at all. You can find almost exact tea in Amazon 5 times cheaper and save your mood and money.

I ordered her tea online then decided to go into person as I loved the tea so much. The cashier was so rude. I felt really sad because we drove there an hour. I was excited to spend the day with my family after we all have a few of my favorite teas (no more my favorite tea). I wouldn't recommend this place. If you hate your job and human interaction, you work elsewhere.

I was happy to find a very nice tea place in my home town Fairbanks Alaska, and spent hundreds of dollars here. After a few months I decided to invest $70 in the big thermos with the logo just because I was very pleased with the tea. First time using it I discovered itd leak because it was missing a rubber piece that comes in the top. When i bought the product, the nice cashier said I could come back if I had any problems and exchange or return it. Went back the next day and the owner was working at the front, she said she cant exchange or process a return. Great. I ask to buy the rubber piece separately but instead she has me email the company that she bought the thermos from and forward it to her. Never heard back from the company or her, it's been 9 months, complete waste of money and sad customer service experience. Not wasting my time or money here again.

Great way to spend an evening at -30F. Enjoyed the delicious steamed and baked buns and hot tea! Great atmosphere, glad we have a tea shop in Fairbanks.

I can't believe how happy I am that a tea store exists as extraordinary as Sipping Streams in a small city like Fairbanks. Each of her teas I had is great and her staff is always friendly and knowledgeable. My only grip is she? Most other tea brands ruined me.