Pizza La Vita - Exeter

We ordered food just after 6. 9pm and still doesn’t arrive. Called twice and told the first time it’s on it way. Call 45 mins later to say it’s just about to leave the store. When I called them out on this they got rude. Told me to just take it up with just eat. Eventually food arrived at 9:15 and the food was cold and dry as hell. Chicken barely had any actual chicken on it. Chips had the texture of when you reheat them. Was god damn awful. We asked for a refund and they responded ‘sorry it’s taken so long we aren’t offering refunds’ do not waste your money here

By mistake, I provided the wrong address so the restaurant couldn't locate my place. After calling them, they promptly sent a replacement and the person on the phone was very kind. Excellent service.

Is this the end of an era? I have been a very happy customer over the years spending well over £800 at La Vita. Tonight I ordered Fish and Chips, (10oz Cod, Chips with lemon wedge) When I opened it, the fish was small, so I weighed it (3.7oz) so I took it back. The guys there told me that they only have that size and have never had 10oz size (which was strange because I have had this before, and it was outstanding) so I advised them to update their website. They cooked me 2 more pieces to make it up. and I went on my way. The 3 pieces of fish were all tail end, with little meat on, over cooked and tasted of old oil. In short, Disgusting! After I asked, it turns out that La Vita had changed hands some months ago, which would explain the meteoric drop in quality. So I am very sad to say that La Vita is now no good and I won't be coming back ever again. RIP La Vita 2016-2023

Received one delivery that was raw dough and this was the replacement order which arrived squeezed. Owner has promised to handmade a replacement but will not answer the phone

We have had takeaway from this company for over 10 years. Great food. Very occasionally they have a busy night and they are later than intended but it is very rare. We used to live in Exeter and now live rurally just outside and they still deliver to us. Great choice of different foods. All great. I highly recommend. Well done Pizza La Vita