Starbucks - Ewa Villages

As good as other locations. But this places everyone here ignores you. I tried getting their attention to ask for a bathroom I was looked at many times and as I was about to ask they turned away and completely ignored the fact I was there. Don't even bother they're rude and unprofessional.

Just ordered two lattes at the counter. Received one and waited for the other. No latte. I asked and was listened to then summarily ignored. I know they had the order because the cashier walked over and told them light ice right after I made the order! So I asked a second time was listened to and ignored again. I asked the third time and they started to make my latte. They asked me three times what the order was and also told them light ice. They filled the cup with ice, and I said as she reached for a lid, “it was supposed to be light ice”. I didn’t want them to have to remake it so I asked for them to take some of the ice out. So she takes it to the sink and tries to pour the ice and instead poured some of the drink down the sink. She puts the lid on and hands it to me and said sorry! So sad that just about everywhere you go these days people don’t listen! It wasn’t a difficult order. I was willing to wait and patient. I was not nasty to them. Just didn’t get good service!!! It’s kind of odd because I usually get good service here!

Aloha, I am posting a 1-star review because of the way I was treated by the Barista Sherri during my afternoon visit yesterday. For the most part, when I go to Starbucks, I order the same drink—a tall Americano in a short cup. Most of the staff treated me like a customer, but Sherri did not. I don't know if she had personal problems, but she acted like she did not want to make my drink.Since she never made it before, I tried to walk her through it, but she did not. She told me she had a customer to take care of and I said to her that I was also a customer and she should make my drink when it was my turn. I wanted ristretto shots, but they pulled relatively weak, so I asked her to make it again. Instead of doing so, she starts filling up the vanilla container. Now there were six others there that could have been helping out, but instead, they were chatting in the corner. It was taking way too long, so I decided to walk out without my drink. I found Sherri to be very unfriendly and unprofessional. It's a disappointment.

Bathrooms need hourly cleaning and they're 2 or 3x daily

This place is typically busy so be mindful of that. With that said, the baristas are very effective in staying efficient and getting people's orders out correctly and quickly. The store is also typically pretty clean.