Chipotle Mexican Grill - Evanston

This restaurant has serious issues. If you place an order through their app, it goes through DoorDash. So, when there’s a problem—even if you ordered directly from their website or app—they end up calling DoorDash for assistance. When customers attempt to contact the restaurant directly, the lines are always busy, making it nearly impossible to reach anyone. It’s a frustrating system that shows a lack of respect for customers. Whenever we opt for delivery, something goes wrong. It’s unfortunate because this place has a lot of potential, but the experience is just terrible.

The chicken salad and chicken tacos are excellent. The portion sizes are quite generous for the price.

I love her, but for the last month I have her for dinner at least three times a week. only about 3 times the chips I get every time, they're on them. if no kalk calls them unseasoned, I don't know to spend money on chips and guac. a waste and disappointed. do not follow the recipe they let me know.

I love Chipotle but dang this franchise/location ruined it for me. Chipotle really oughta look into this location because a lot of the reviews I've read from months ago still hold true. Place is disgusting. Five guys standing behind the counter yet the dining area is covered in food and napkins? Manager and manager in training both seemed to not care one bit about the looks of the place. They're also constantly out of things. This is just a really BAD chipotle that's treated by the manager and employees like an absolute frat house. The fact I even felt so compelled to write a review for a chain really says something...

Every time I order delivery from this chipotle my bowl sucks. I only got half of the things I ordered in it and for the lettuce they put three singular shreds