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Przekaż informację zwrotnąGreat service, good volume to talk, excellent drinks options. especially bier!
Poor Service. The restaurant was not by any means busy. It took about 20 minutes to be approached by the waitress when we sat down. Another 15-20 minutes to be served water, amd another 20 minutes to come back and take out order. The food took about 45 mins to come and we only ordered salads!!! Salad was whilted and quinoa was very very soggy. Expected much more out of a $20 salad. Asked for water refill 4x before I actually went up and got the pitchers myself. Waiter didn’t even offer to come over and pour it. Payment was the same, I approached the waitress after half hour of requesting the bill. Spoke to the manager, didn’t seem to care and just shrugged off our complaint. Not recommended at all!
My group was there for about 3 hours and the waitress only came around twice to ask for drink refills. Would have liked to order more drinks if given the chance. When the table did order drinks, i waited upwards of 20 minutes and reminded the waitress twice about bringing them. This was truely unexceptable for a restaurant which prides itself on their drink selection. The waitress was not knowledable about any of the drinks or menu items. We ordered pizza (that was dry), onion rings, and a pretzel that was so salty we could not finish it without scraping off the salt. I asked for bread for the table and was given 3 small slices of toast for a table of 4 people. The 2 flights of beer were not filled all the way up and had excessive foam. We notified the waitress did fix it right away we were pleased with this. We have been to the BierMarkt before and had amazing service, drinks and food, so we reccommended this location for a few of our friends who had not been there before. They were very turned off by the lack of service and the mediocre food we are frankly embarassed that we chose this location. We are heavily disappointed that one of our favourite restaurants has declined in both their service and food.
I have always loved the Bier Markt, since the first location opened many years ago on the Esplanade. We would often go for the delicious cheese fondue and frites. While the food is still delicious and I love some of the new menu options, much to my disappointment, the fondue (the cheese and the chocolate) is no longer on the menu. Also, Bier Markt Sherway desperately needs to update their lighting. The lighting alternates between being very harsh and bright or being dark and shadowy.
Great beer selection , nice menu and ambiance. Good location.