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Przekaż informację zwrotnąUnfortunately, the service in this restaurant has been assigned to an immature individual who prefers to watch a football match instead of managing the waiting team and how they deal with the customers. The consequences are that customers are attended to by a substandard service which has nothing to do with the hospitality minimum standard such as waiters standing behind the customers or leaving the desert menu and not following back. We ordered a mixed paella which in our view was acceptable and rather small, but highly priced for no reason. 56 euros for two portions of rice is a robbery, a robbery standardized all over the island of Menorca.
Went for lunch with the wife and it was superb! We had the garlic prawns, the clams with tomato bread and all of it was delicious…..our best meal in a week of being in Menorca. The lobster and paella’s looked fantastic on other tables and we would have ordered these except we had a paella already booked for that evening. Would definitely recommend!
A restaurant that we’ve enjoyed for over 20 years with family and friends but after tonight will never return. We booked a table for 7 people including 2 well behaved 8 year old children who are no trouble at all. The drinks waiter was lovely, charming and great with children, However the manager who took our order was really rude, dismissive and the most arrogant business owner we’ve ever had the misfortune to encounter. Most of the other staff seemed wary of this guy and when an Italian family including 2 babies in buggies turned up for their reserved table, he shouted across the completely empty restaurant that their reservation was now cancelled as they had buggies with them and shooed them out of the restaurant with no explanation. The poor family seemed completely confused by his rude and embarrassing manor and politely argued that they had made a reservation and the restaurant was empty. We have been there multiple times before and despite the food being tasty the service, mainly from this guy in particular arrogant and feels as though he has 0 time for paying customers. After such a shockingly awful service from him I asked to speak to the manager quietly as I don’t like confrontation. Sadly the manager was this guy, who had no charm nor any manners and smirked whilst I spoke to him about our experience. He removed my octopus order from our bill as by this time all 2 pieces of it had completely stuck in my throat having to endure his disgusting arrogance towards us and other customers. It wasn’t about the money, it was just an horrific experience and he didn’t think he’d done anything wrong . He’s definitely in the wrong business as doesn’t like people. Such a sad day as we’ve loved this place for many years and taken friends and family here for special dinners but this will be our last. He will single handedly shut this restaurant for good with his inability to be polite and respectful. After this we left and went for a fabulous dinner at S’Algaret in Fornells square with really tasty food just a few restaurants down from El Pescador. The older couple and the other waiters looked completely embarrassed by his poor behaviour. Save your money and go elsewhere! S’Algaret was superb!
Globalmente bien. Suelo venir cada año, una o dos veces.
Esplanada agradável, junto à Marina. Atendimento eficiente. Paelha mista muito boa, assim como os pratos para partilhar. O “bolo de chocolate” é espectacular
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