Fortune Cookie - Epsom and Ewell

Please don’t use this restaurant. Was ordering from them every week via Deliveroo. As soon as there was an issue no delivery) I called them and the phone was put down on me.

Dear food place I order a Chinease for delivery, after waiting 2 and half hours for delivery it was awful! The food was to such a poor standard! The chow mien was basically not eatable! And the sweet and sauce had more water than Niagara falls! I will never be using this place again! Totally unprofessional and unbelievable that they are still trading! Thanks crying now!

The food was horrendous. the chow mein was so bland and plain. the chicken balls had no chicken and was mainly batter. the spring rolls tasted awful and the prawn crackers were soft as if they had been left over night before given. we also had to wait 25 mins longer than the time we were actually told. they changed their name on deliveroo to the lucky house so their reviews seem better however if you search the address, its the same as fortune cookie. dont order from here!!!

I ordered a meal for myself and my partner as a treat for her lunch. It was ordered at 12pm and we were advised it might take an hour. Then we were advised it would be another 15 minutes. It didn't turn up til about 2.10pm by which point my partner had left, very disappointed. No apology was offered and when I asked for one I got no response to my requests. AVOID!

Oily, tasteless and the free prawn crackers were stale. Happy to support local businesses but does respect your customers.