Subway - Epsom

Sept 2023. This is more a review on the owner/ manager. For months now there has been only one person on duty on the weekends. There is no way that one person can run a Subway alone. It's impossible for them to keep up. This shows in errors, which I can't even really blame the person for because, again, it's impossible to be that busy and get it all correct. Until management gets more employees, I suggest NOT ordering online. Stand there and order. All 3 of our recent online orders were incorrect on basic levels, like the wrong meat. And don't bother to do curbside. There is no way for that one person to run it out to the car. I sat and tried to call in for 15 min with no answer and finally got my wheelchair out to go get the food. The people who work at this location really need support from the ownership, who, if they cannot hire more people, should be in the shop themselves doing the job. That is how you run a business, not the mess they have going on there now. I can't even be mad the subs are wrong, I have such pity for the workers. Until the get more help, they should suspend online ordering. Meal type: Dinner Price per person: $10–20 Food: 5 Service: 4 Atmosphere: 4 Recommended dishes: Sandwich

Service: Take out Meal type: Lunch Price per person: $10–20 Food: 5 Service: 2 Atmosphere: 5 Features Dine in: Yes, Outdoor seating: No, Takeout: Yes, Curbside pickup: Yes

Girl with auburn hair and light grey shirt was really really awesome she was very fast and did a great job my little sister never finishes her sandwich and she did today, v appreciated Service: Take out Price per person: $10–20 Food: 4 Service: 5 Atmosphere: 4 Recommended dishes: Sandwich

Short staffed. Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 4 Service: 4 Atmosphere: 4 Recommended dishes: Sandwich, Cookies, Tuna, Chocolate Chip, Supreme Meats Parking space Plenty of parking Parking options Free parking lot

Service: Take out Meal type: Lunch Price per person: $1–10 Food: 3 Service: 2 Atmosphere: 2 Recommended dishes: Sandwich