Firehouse Subs Enterprise

My family and I have eaten at multiple Firehouse Subs, multiple times. I have not had a bad experience. Always positive folks and great food. My favorite is the brisket. Also, let them round up to the nearest dollar on your bill. These donations actually go to local first responders in the form of equipment that could save your life one day.

Service was good at the counter but that was it. Ordered my food and watched 5 people who came in and ordered the same get theirs before me. By the time they asked if someone was missing a sub i had to leave. Got to work to find out they gave me the wrong one.

Great food. Even with special order request, I was treated kind. Comprehension was not an issue. I wish my home location could be trained in a similar manner!

They were out of many options of chips, out of large bread so they used other sizes. The drink dispenser was out of coke, most of the lemonades and other options. The staff was less than accommodating when approached!

Ordered a salad and a sandwich just a sandwich. It was $25. The salad looked slimy so I took it back. They didn't care and said the lettuce looked fine. The lady had really long fake nails with jewels on them. Said she was the manager. I couldn't understand what she was saying. Never apologized, didn't care at all, but did give me a refund. I called today and they won't give me owners number. I could understand if it was just a random employees number but the owner should be availableto all customers. This use to be one of the best places in town to eat. It was clean, friendly, and fast service. Things have sure changed in there. I will be calling the health department about the nails.