Cinnamon Spice - England

Absolutely beautiful food, first time trying it and we will be back. The bombay aloo is delicious-must try.

Very little taste in lamb or veggie dishes... Everything had an over powering taste of lemon... Who puts a wedge of lemon on lamb sagwala? Wtf? Couldn't eat the meal... Waste of money..

This is the worst takeout meal I've ever had! The kebabs and filling for the stuffed pepper were dry. The Lamb Honeypot and Chicken Tarka were flavorless. Even though they were supposed to be medium and hot, there was no heat to either dish. The Bringal Aloo was also bland, with undercooked eggplant. I would give this restaurant zero stars.

I ordered takeout on New Year's Eve at 7:11 pm. The website estimated a delivery time of 1 hour and 4 minutes, but I anticipated it might take longer. Despite trying to contact them 34 times over 2 hours, there was no response. When I finally reached them at 10:25 pm, they claimed my food was ready but I insisted on a fresh order due to concerns about it being cold. After a 20-minute delay, my food arrived without the promised bottle of coke and missing a naan bread I had ordered. The food itself lacked chicken and mostly consisted of sauce and other components. The following day, I spoke to a manager who was unapologetic and only offered a £5 voucher as compensation, which was later increased to £10. I am still waiting for a refund from the owner based in India, as of today 08/01/21. This experience reflects previous reviews citing poor service and a lack of concern for customer satisfaction.

After using cinnamon spice for many years, last nights service was appalling. 4 hour wait for a curry ordered at 6pm via their website paid for in advance. Many calls during the evening and reassurance given even at 7.30pm informed it was being cooked clearly incorrect misleading information. After an evening of multiple calls to the restaurant having the phone just ringing out, calls cancelled and text messages unanswered I did speak to the restaurant at 10pm they still were giving excuses the curry was being cooked totally unacceptable. A family evening spoilt without even the courtesy to call us and inform us of a 4 hour delay. I dread to think of people who ordered after 6pm when or if their food arrived or was it just ours that was forgotten. The restaurant should not accept orders they cannot deliver in a timely manner and if a delay is above the informed time of delivery the customer should be informed at least then giving us the option of sourcing the families evening meal elsewhere. We are still awaiting a refund which was not processed last night as promised, again very disappointing when the money is taken out if the bank immediately refunds should also be prompt. A family evening ruined by incompetent organisation of a takeaway service which surely was anticipated to be busy, even more disappointing as the food us usually very good but significantly let down by the operational management.