Wyevale Garden Centre - Enfield

I recently visited your restaurant and felt compelled to reach out about my extremely disappointing experience. I waited for thirty minutes for a burger that turned out to be the worst tasting meat I have ever encountered. It was of very low quality, full of hard balls of fat and sinew that made it inedible. When I complained to the staff, they just stared blankly and offered no solution. I have tried to visit your cafe multiple times, only to find it closed or with over half of the menu items unavailable. I am extremely disappointed and will not be recommending this establishment to anyone.

I went to the restaurant with three friends for lunch. Unfortunately, two of them had their orders mixed up and had to wait for refunds. Once everything was sorted out, we were finally able to enjoy our meal. I decided to order two lemon meringue pies with ice cream, but it took over five minutes and three staff members to place the order and pay. After waiting for ten minutes with no sign of our desserts, I inquired at the counter and was reassured they were on their way. However, after waiting another fifteen minutes, I decided to cancel the order and ask for a refund. This experience definitely put a damper on our day. I don't understand why it took 25 minutes for two slices of lemon meringue pie and two scoops of ice cream. If you're in a rush, I would recommend avoiding this place. I certainly won't be returning.

We chose this place to visit so that after we ate, our 1 yr old Grandson could go in the soft play. The service at the order point was slow to stop. We waited 32 minutes for our food, even through we were offered the food of 2 other tables prior as part of their chaos. Enquires about our order to be told, it was next out. Food was ok when it eventually came out, however the tea and coffee we got with the order was cold when our food had arrived.

My name is Diane and I have been working as a part time cook since June,Friday, Saturday and Monday at this garden centre restaurant and can honestly say that I have never had any complaints about the food that I have served, in fact two gentlemen said that It was the best breakfast that they had eaten and that they had been to other garden centres in the area, another couple commented on our quiches and absolutely loved them.Unfortunately I can’t speak for the service front of house and we do get very busy but try our best to offer the best service possible to our customers.

Friendly staff and quite nice food but generally a bit pricey for what it is. Would certainly not make a point of going there to eat with much better options available in the area.