Burger King - Emporia

There’s new management as this town would say “oh again”. Well, THIS manager is educated, kind, accommodating, and seems to get the job done. People don’t want to work in Emporia, and BK has a stigma already. However, I must say the current staff (what little there is) are very pleasant and have great customer service! I’m not bothered if I have to wait a bit to have actual HOT and cooked food, throw in the customer service, why complain for real? Hats off to y’all at this location!

Waited in drive thru line for 26 minutes for 2 items!!!! There were only 3 cars in the line when I pulled up, and not hardly any customers inside from the looks of it. They were also out of a their advertised new menu item. I understand it's not the workers fault, and probably are understaffed, but definitely the worst burger king I've been to for service time, by far! They were at least friendly though. I feel bad for them being so understaffed.

Please beware of eating at this Burger King location. My 17 year old son worked there until they fired him for leaving an overnight shift for being extremely sick. He contacted the general Manager at least 4 times explaining how he was throwing up and running a fever. His manager said that she had to visit her kid in Juvenile Detention the next day and needed to sleep and did not want to have a car accident. She told him to take ibuprofen and move to mobile orders. At 4 AM my son told her that he would lock up the restaurant but had to leave as he was too sick to continue to work. She threatened to sue him if the restaurant burned down and terminated him the next day. I reviewed all of the text messages between her and my son and some of the information shared was not on a professional manager employee level at all. Just keep in mind that this location does not care about food safety as they have minors working there who are allowed to be sick with the flu. My son was being used as a manager without the title or pay and was doing well and this is how they treat their help. A management change is needed before I ever eat here again.

Food was hot and fresh, workers were all very polite and acted like they wanted to be there with smiles on their faces. Its been awhile since I have gone due to service and food lacking but I am glad I tried it again. I didnt go inside so I only gave 4 stars for atmosphere.

We were the only ones dining in. Customer service as far as a, Hello Welcome To Burger King is dead. No, Hi how are you nothing. Aside from that the lady at the register did let us know fresh fries would be made and that 's wonderful to me. Better than getting cold ones. Only thing wrong honestly is the floor was terribly sticky and while no one was dining in that would of been a perfect time to mop.