Starbucks - Elmendorf Air Force Base

This could possibly be the worst Starbucks in Anchorage. I live nearby, but I will travel to other locations just because this one is so terrible. Every time I come here, there is ALWAYS an issue. Sometimes I come and they are closed because no one showed up, and other times I’ve come and they are missing food items, ingredients etc. They should seriously consider closing this location. Today, it took 20 minutes for my drink because the “espresso machine” needed to warm up (I was the only person in line). Of course I’m told the espresso machine wasn’t working AFTER I paid for my drink.

Remaid my disabled friends drink and was super patient. Thanks so much.

This Starbucks team is wonderful! As a fellow Starbucks barista, there is nothing wrong with this location. The displays are clean and full; the kiosk is always tidy. The recent bad reviews were completely uncalled for. If a drink isn’t made to your preference, you can avoid a heartache by asking for a remake or even adding extra ingredients. During my last visit, one of the baristas was being trained on drinks, and everything came out perfectly in a timely manner.

Ordered a sugar free vanilla latte. They did not have sugar free but didn't tell ne. Recieved my latte and it was just coffee and cream. When I talk to them is when I found out they had no sugar free. Should have told me. Dibetic here so must be careful. No apology for no giving what I paid

Rude staff. Not open when it says it’s open. Maybe change the info?