Hunan Chinese - Elizabethton

The food was very bland and lacking in flavor. The vegetables were extremely crunchy, as if they had barely been cooked.

The food and service have significantly declined since the location change. During my last two attempts to order, I faced issues. On the first occasion, I was put on hold, and no one returned to assist me. Today, when I tried to place an order, the woman who answered tried to put me on hold again, so I decided not to bother and said I would take my business elsewhere. I won't be returning!

A man brought my food to the table, and I thanked him, but he didn’t even acknowledge my gratitude. And honestly, you wouldn’t want to know what kind of shoes he was wearing. I’m not mocking him for his footwear, but I didn’t think it was acceptable to work in a kitchen with open-toed shoes. Despite the concerning service, the food was actually quite good. I just hope I don’t regret this experience later.

I just picked up dinner for my family, sesame chicken, chicken lo mein, crab ragoon, and an extra rice. What an absolute abomination of food. The sesame chicken looks like it’s been sitting in a steam table for 3 days and reheated about 6 more times than that. Tasted just like it too. The chicken lo mein litterally has gizzards in it and looks like whoever “cooked” it went to food city, bought a rotisserie chicken picked it apart and put it in some nasty sour tasting noodles . Do I need to mention the rice. It’s all dehydrated not a drop of moisture in sight and guess what, litterally been sitting in a warmer for a week and they just reuse it and reuse it until they sell it all. Who needs expiration dates. Not this restaurant. I am honestly afraid to feed this to my 3 yr old, that’s who the chicken lo mein was for, now she is super disappointed. So I went to return it and wouldn’t you know I get back the the restaurant to give them their garbage and get my money back and they were closed at 8:55 (supposed to stay open till 9). But I can definitely see why they would be closing early, ain’t nobody beating down the door to get some hot trash in a plastic bag. Needless to say will be keeping this food in my fridge until Tuesday when they open again so I can get my money back and they can have whatever this ish js back. I truly wish I could iterate what this food smells like but the pictures will do it some justice. Hide your family far away from this place unless you like food poisoning. Side note, just got back to my house to put the food in the fridge and the cup they put my wonton soup in, opened up in the bag. Probly shouldn’t put hot soup in a styrofoam cup. Sooo I just wanted to add the following Tuesday I took the food back and spoke with the owner and she didn’t approve of what had happened and gave me a full refund. Which was very nice of her and she didn’t have to do. So that was very much appreciated.

Awesome waitress and staff, and the food is amazing!!! Will definitely be back!!! ??