El Paraiso - Elgin

The food is excellent, and it’s the perfect spot to visit late at night after a night out at the bar.

I highly recommend avoiding this restaurant! My partner recently visited and ordered six steak tacos. Unfortunately, the meat was tough and burnt, not to mention excessively fatty, and he paid nearly $17 for it. When we checked the bag, we discovered there were only four tacos instead of the six we ordered. When we brought this to the attention of the staff, they insisted that we were only charged for four. To make matters worse, we could barely take two bites of what we received. I then requested to speak with a manager, but the employee told me there wasn't one available. I asked for a supervisor, and she claimed there wasn’t one either. This experience was extremely frustrating, and I will not return to this place!

The asada tacos were extremely hard and dry, lacking any flavor. It felt like a complete waste of money—simply terrible. I strongly advise anyone looking for asada tacos to turn around and not come back.

Ordering a torta de milanesa with buzz, cheese and rice to come home and see that they did it wrong. mayo, drilling, milanesa and no rice. I called her to notify her that they did it wrong. the girl works as if she goes to give up, and say what should I do? I'll answer that I want my money back. the people are allergic to food, it is a serious situation. then she goes to the side that covers the phone, which tells the other workers that I give her attitude very unprofessional. I heard that she talked to her employees about me and still had the boldness to say that she can't hear me that I cut off and hung up on the phone. rude, low customer service. and based on the way the torta looked with customer service, it is the merit of a 0 5 stars when I had the option.

STAY AWAY FROM HERE!!!Thief’s!!! Traveled from out of town to visit my son and he recommended this place we’ve eaten there multiple times in the past seeing that my wife and I are from ElginIn total there was 7 people in our groupMy bill 130.00 dollars which is fine cause like I said there was 7 of usEverything was good until following day when I checked my banking app and seen that they charged me 170.00 meaning the waitress tipped herself 40 on my card so I guess the 20 w I left on table in cash wasn’t enough for herI never leave tips on my card always CASHI called the restaurant and talked to the manager about the situation and she assured me that she was going to take care of the problem as far as getting me back the money that was STOLEN never heard back anything from her stay away from this place!!