Duke’s Saloon Grill - Elgin

Just getting off the ground under new ownership. Super friendly owners, food service was excellent. The garlic parm wings are, dare i say, angelic to the point of edging. I almost came three times, but so far I've only had the chance to visit twice.Love the decor, rustic. I don't think anyone is a robot. Maybe. But I'm pretty sure. But, if one were a robot, a small place like Elgin would be the perfect place to hide from the government cyborg reclamation forces.

It was great food just took a little longer than expected but great service and good place to eat

Good service and very nice decor. The country fried steak was excellent. My spouse had the steak special, but it was not as good as he'd hoped. The restaurant side was kind of chilly so dress warm.

Not the best experience. Forgot the side salad with my burger. One in the party didn't even get his meal. Need to work on that.

This place will never get it right because their standards are very low, and management hasn 't got a clue. I live in town and hear all the drama about staffing and turnover. The menu is limited, but still seems to be too much for the cooks to handle. First time we visited, we had a meatloaf dinner, reported as okay but with cold potatoes, and an $11 hamburger right out of the box in the freezer and onto the grill. Certainly nothing special. But to call over waitstaff meant risking listening to them over share about their personal life, something I wasn 't there for. My second trip was much the same, I only went back because I accompanied some friends. Friends shouldn 't let friends go to Dukes. Food brought out randomly, I think the cook can only do one thing at a time, and drinks appear only when the bartender returns from smoke breaks. But last night was the last time I 'll give this place a chance and will never recommend it to anyone. So many locals are disgusted as well with the food and service. Anyway, we were invited by friends to join them, and against my better judgement, I didn 't suggest a different venue. After all, they were paying. When we got there, we seated ourselves in the bar because no one was in the restaurant. There were 4 other tables seated, a server and a bartender. We sat for 15 minutes while the staff ignored us. We finally flagged down the server who thought the bartender had taken our order. Um, no, do you see any drinks? Men ordered soft drinks, which came quickly, and my friend ordered a white claw and I ordered a old fashion, muddle the fruit. I ordered this not to be fancy, but because they had their own version of an OF on the menu so I thought they would be able to accommodate me. Nope. 10 minutes later what I got was whiskey, soda and a lethal dose of grenadine with 2 cherries on top. Back in the day, when I was a bartender and I didn 't know how to mix a drink, I would consult my Mr. Boston guide or simply ask the patron. Also, we had a minor skirmish with the server when we asked for something to put the shells from the basket of peanuts on our table. He insisted we just throw them on the floor, and I just can 't do that having been waitstaff and the person who has to clean up messes. He said it was policy not to provide a thing to place the shells in. It took a couple of tries, but finally we were given a styrofoam to go container. The food was served in a staggered timeframe. Not any two meals at once. Tepid and mediocre. No one ever came near our table for the remainder of our stay. We had to flag them down to pay. Judging by the apathetic unhelpful staff, we could have walked right out the door without paying and no one would have been the wiser. I can 't give them no stars or I would. The barstools are nice though, so they are worth a star.