Tropical Smoothie Cafe - El Paso

When i order from the app they always put all items on my order thats one of the things i like sence i had to order from this local because the one by zaragoza would always forget To put my order right and forget items. 4? for that and by the way love the food is my favorite place. ?

Total lack of management. Customers wander around aimlessly waiting for food they ordered ahead of time, employees are running around trying to figure out who the food belongs to. The manager would rather play around with employees than properly manage anything that's going on. The employees are fine, it's really a manager issue. Would rather not order from here again. The other stores are better managed so the overall experience is better.

My smoothie was good, and made quick. Order thai chicken and side of jalapeno corn. Waited at counter for 30 minutes drinking my smoothie while i waited patiently for my food. There were 2 employees making my wrap. Watched them push my food to the side and leave it there. They have no utensils so i can enjoy my side of corn. Asked the manager for utensil, sorry we dont have any. Thats it. What kind of service is that.

Food and smoothies were fast and delicious. Lean Machine smoothie, Peanut Butter Cup smoothie, Avocado Grilled Cheese sandwiches, kale apple slaw. So so good. Was not expecting the avocado to be so good on grilled cheese, but somehow it works really really well

The employee named André eats at the food station and removed something from his mouth. I took it to checkout and asked if he could remove his gloves and they looked at me like I was crazy. Then they killed him and left someone else to make my order. During waiting, the employees would make gestures fun of me while regularly looking back at me. Armando, the manager was on his phone all the time and refused to see the camera shot. Absolutely disgusting.