Pokeworks - El Paso

Decided on the Spicy Ahi. This is delicious!! I wish I had taken a picture before I started eating. The combination of the hot rice and cool ahi was serenading my taste buds. The flavors melt together beautifully.

Ordered online tonight and it was a disaster. One of our bowls was missing half the ingredients it was supposed to have, and had an additional ingredient it was not supposed to have. The musubi was not available, which happens. But rather than telling us when we went to pick up the order, they just put a gift card in the bag without saying anything. An expired gift card. What was supposed to be the Pressed California Roll is what is in the photo. The customer service was non-existent when picking up the order. The food we did receive was decent, but not nearly worth ever trying to order from here again. Pretty laughable overall.

My family and I used to really enjoy this restaurant, but unfortunately, it has declined in quality. Today will be the last time we order from here. We asked for medium sauce, but it was too overpowering and we couldn't finish our bowls. We paid $33 for two bowls that were uneatable. When we picked up our order, there was no customer service present. We had just recommended this place to others yesterday, but we regretfully have to advise them to try another poke place instead.

If I could leave 0 stars I would. When my husband and I first walked in the two females working were on their phones and ignored us. Secondly my husband ordered a number 3 and the employee didn't know how to make it. I specifically asked to have my scallops seared and she blatantly ignored my request and continued to make my food. When my husband asked for a certain sauce they said we no longer have that... Okay then why is it on the board. On top of all that when I corrected her she just stared at me and still had me pay for something I didnt ask for. Lastly the seats and tables had food residue and were disgusting. I will never return and advise no one else to come as well as you will not get what you asked for.

I usually don?t do reviews but this is a great exception!! I was helped by Pablo today and I finally got my poke bowl exactly how I wanted it. He actually took the time to put the poke in a separate bowl for your mix?s. Others always use only one bowl and they squirt the sauce like it was a dam snow cone! Pablo took the time to prepare it the way it should be. Go see Pablo for great poke!! I BE BACK ????????