Burger King - El Paso

The restaurant experience was actually pretty good. Although there was a mix-up with my order, the cashier was very friendly and fixed it right away. Because of the mistake, I was able to choose another item without having to pay for the original order. The staff were all very pleasant and overall it was a better experience than any other Burger King I've been to.

Whenever I visit this restaurant's drive-through, I consistently experience delays as only one person is assisted at a time before I am able to order. I then have to move forward after paying for my food and wait again. It seems like they prioritize speeding up their drive-through times to appear efficient, but it is not a great experience for the customer.

I have to question if this is a common practice in El Paso. Why do so many fast food chains park every single car that goes through the drive-thru? There are never any cars behind me, yet I always end up being parked every time I come here. The food is delicious, but it bothers me that I have to wait for 20 minutes when all I ordered was a.tip.

Bad customer service in management I am not sure how a business will allow employees to be rude and ask customers when they order unpolitic I hope that the manager mike go from some employees especially the two that work tonight brings great service Your customers back with loyalty bad customer service loses customers. Child-friendly: Whoever the guy tonight was rude I hope they find better people

First time here, after our mountain hike. Nice and clean. We were the only ones inside. The food was hot, I was able to get a Fish sandwich at 9:30 am, with coffee,nice. Service with a smile, excellent.Food: 5/5