Kfc - El Dorado

Sadly disappointed. I have had great experiences here. Tonight my sandwich was lukewarm if that, leftover from lunch sandwich. My wife's chicken strips the same. Service was good, cleanliness not at all. Every table had food residue. We wiped our table and staff let us without an offer to clean one for us. We intentionally stopped here from KC visit to Wichita because of past experiences. Hope the Manager or owner steps up. We miss what was fantastic food, and cleanliness. Bring it back Eldorado, don't let covid excuses kick your butt.

Can't say enough about KFCs Braunschweig and Potatoes or Coleslaw.... Delicious!

Ordered a meal drove home no mashed potatoes and gravy. Called told me to come back, i said it wasn't a option. She ask for my name put it on a list to pickup where i was in the area. They should of offered a free item!

Went to the drive through, early on a Sunday evening, and there was a long line, plus there were people inside. Forgot to order something but couldn't get a response at the speaker to add to my order. Ended up turning my car off, 3 times, in the que, because the wait was so long. They did make the adjustment to the order without any complications and our order was correct, and hot, so that's a good thing. The madhed potatoes and white gravy, both tasted like they were made with water instead of milk, very pale, unappealing and not good flavor....Not a good thing. I prefer to just cook it all at home.

Whenever me or my family go, they are never able to fulfill our order. They take forever saying they ran out of chicken when it’s hours before close telling us that we have a 25-30 wait each time. It consistently happens and the service was bad. They don’t accommodate the customer when there’s “nothing” left. Almost as if they want us to avoid ordering anything.