Tokyo Express - Edmonton

This is a perfect example of how to lose a customer. I often go there for lunch, at least once a week when I am at work. Staffs ate amazing. Says on the door, buy 110 gift car for 100. Wantes to buy . Stupid rule, you can't use on the same day. What a screwd way to sell gift cards. No wonder lost the customer for ever who would come at least once every week.

The atmosphere was clean, the staffs were super friendly, and the food was good quality and delicious. Definitely recommend coming here if you're looking for a place to eat or dine in.

During my second visit, I rated the restaurant a 4 out of 5. I ordered two bento meals, one with salmon and the other with beef, and my friend and I both enjoyed our meals. The dishes were fresh and delicious, marking a significant improvement from my previous experience over a year ago. It seems like there may have been a change in management, which has positively impacted the quality of the menu. In 2020, I had a terrible experience at the restaurant, giving it a 1-star rating in August. The udon noodle soup special on Thursdays featured chicken that tasted day-old, with dry batter and tough, chewy meat. The customer service was also lacking. I have no intention of returning to this restaurant in the future.

I frequently visit this restaurant after work, usually around 8 pm. Sometimes I order takeout, other times I dine in. The restaurant closes at 10:30. I am not sure why they choose to sweep and mop the floor between 8-8:30 pm. I found it unpleasant to have someone sweeping and mopping so close to me while I was eating. I will give them another chance, but if this happens again, I will have to reconsider.

The food at this restaurant was cheaply and poorly prepared. It was priced at less than 1/4 of what it should have been. The meal was not worth the money as it consisted of too much rice, little meat, and uncooked vegetables. The dine-in experience was disappointing as they served beverages in plastic to-go bowls and did not provide a glass or straw. I had to drink from the plastic bottle.