Subway - Edmonton

I came in to purchase a $20 gift card and the staff working told me if I purchase a $25 one, I could get a free 6 inch sub of my choice.

*Sorry to be contrary, Caley L, but this Subway isn't the one in Scotia Place.

When you order from this location though their app, luckily, just in time I got there, they were making my order, however, I caught that they had ingredients on my sub already that I specifically requested not to have on my sub. I told the employee, that's not what I wanted on my sub. He attempted to try to take it out, but my sub was a mess already. I told the employee to remake my sub again because there were multiple ingredients on it that I didn't want.Pay attention to the order and I would've given this place a better 3 to 4 star review...

The following happened during lunchtime today1) Vegetables didn't look fresh and looked like they were about to rot2) The crust of the bread was hard.3) The tables and floor look like they haven't been cleaned since yesterday.4) Told the girl that made my sandwich to put a little bit of mayo on, then she proceeded to not listen by putting on half an inch by half an inch of mayo. She needs to learn how to comprehend what is the difference between a little and a lot.5) The staff were complaining exceeding loudly for all the customers to hear about other customers. If the staff are so miserable in regards to working in the customer service industry, they need to find a different job that doesn't require them to deal with customers.I WILL NOT BE EMAILING MY COMPLAINT BECAUSE NOTHING IS GOING TO BE DONE TO RECTIFY THESE PROBLEMS THAT HAVE STATED ABOVE.

This particular franchise is super clean and wonderfully efficient.