Red Lobster - Edmonton

Really enjoyed our visit. Atmosphere was great. It was a bit busy. Waitress was really bad and slow. Never checked in on us or topped our drinks. Good was amazing. Hope to give it another try

Chase was our waiter and was extremely good, was accommodating with our endless basket of biscuits that were so good the basket was always filled and he makes a wicked ceaser too

Really great seafood. Standard chain restaurant but super good. Being in a land locked province I 'm pretty skeptical about fresh seafood but here they do a great job. The food came out reasonably quickly given how busy it was, and let me tell you it 's almost always busy for dinner service. Our server was very attentive and helpful and quick to ask if we needed anything, even though she was really busy herself. It 's a little costly but I think it 's worth it and not unreasonable for the quality of the food we had. We usually only go on a special occasion due to the price, but I 've never been disappointed.

So, basically it had been a while since we ate at red lobster and we decided it would be nice to eat some seafood. Wow has this place gone downhill with food quality and experience. I am giving 2 stars because the biscuits were delicious. But everything else tasted like it was microwaved and from a freezer, some of the greasiest food we have ever eatin. It was more like a fast food restaurant, rather than a nice place to dine in. If the food was cheap I would understand but it is very expensive for the underwhelming quality. Next time we are going to go to the store and buy it ourselves, to cook at home. Would not recommend, Red lobster you have really let yourself go, and I would honestly drop the prices and add a drive-through window.

Went out for Mother's Day Supper with the family. As we were unable to make a reservation over the phone, we showed up in person and put our name on the what list to be seated. We were advised it would be an hour wait time. We decided to browse stores in the area and come back in an hour. We were seated and waited on by Geena. From start to finish, it took 1hr and 40 minutes. This was longer then usual due to how busy they were. The experience could have easily been unfavorable but it wasn't. Our waitress Geena was so polite and so apologetic. She went above and beyond to ensure we were happy and had everything we needed. A big shout out to Geena for her amazing customer service. She made our dining experience a wonderful one. We will absolutely be back! Thanks Geena!