Panera Bread - Edison

Pulled off interstate for a quick bite to eat Congrats this location has earned a fat 0 from me. Horrible customer service, foul language being used amongst each other. Employees need hair nets when working with food. I nicely asked employeeto disregard the chipotle sauce on pizza, her response we don 't have any sauce and it 's made already anyways . My response:None....I refuse to match low class energy. To owner: I chose to take the high road and not match rudeness with the educated.Please train your staff, let them know customers are the reason you have a pay check. I would never ever have employees in myplace of business with this type of attitude. BTW the reviews are the truth, my mistake for not checking them first. Tip: skipthis location, read reviews before entering. Pic is proof of what was purchased.

I know it?s been said but I felt the need to repeat it. I waited over 10 minutes in the drive through line for a coffee. I couldn?t go inside because I had a sleeping kid in the car and am not comfortable leaving her in the car even for a minute.Other places have spaces for people with large orders to pull into. I understand the whole country is short staffed but surelythis could be more efficient?

Generally speaking I don't write reviews for places like these cause the consistency is just not there. But man oh man the service has gone down like stock market crashing. It wasn't even lunch time and it took more than 25 minutes just to get half sandwich and half salad. It was around 630 pm-7pm on a Wednesday. Customers were waiting forever to get their food. The manager goes oh we're extremely short staffed. They give these lame ass excuse every single time. Lunch time is even worse. There were three employees making food and the guy goes short staffed. I'm like dude what are you talking about. I couldn't agree more with other people that wrote a similar review about this place. Oh and the chicken noodle soup. Consider yourself lucky if you even get two pieces of chicken in it. It's like 95 percent water and some vegetables. This location used to be decent before COVID. Now it's just a disaster. Do not go there unless you have time to waste or have absolutely nothing else to do.

The food here used to be made quick and consistently. The staff used to be very nice and kept the store clean. Today I came initially through the drive thru but it took so long that I just parked and went inside. I ordered a single sandwhich and it comes out after a half hour and it's made wrong. The avocado was hard and the whole Sandwhich was falling apart when I received it. The new staff no longer care and are no longer friendly. The food quality used to be better and presentable. Now it's a mess! When I went in I was just going to eat it in their dining room but it was so dirty I had to take my food out. The prices were always high but it's still somehow going up but with no more food added. $11 for a simple salad is crazy.

Very skimpy with the sanwhich filling! I've ordered the Chipotle Chicken Avocado Melt many times at other locations. Other Paneras are definitely more generous. There was barely any chicken or avocado in my sandwich. Not even half the amount as other Panera locations.