Mr So Chinese Takeaway

Save your money. Mr So was rude on the phone and upon collection. Was not clear of the cost on the phone and feel I was overcharged. Challenged his rudeness and he hung up on me. Ignorant man and if you read this review, your food wasn’t even that good!

I’ve been a regular customer at Mr So for over 20 years and always enjoyed it but my beef chow main and/or prawn toast last night was off! I woke during the night and was violently sick with diarrhoea. I called to let them know and they said the food was fresh but would investigate but had no other complaints. I felt the customer service was terrible, not even an apology I think the guy doubted me! Raging

This was our regular take away of choice. We wont be going back after we were both really unwell after having chicken. We brought it to their attention in the shop, waited till there were no customers, to be polite. We were told that they have never had a complaint in two and a half years ! and that there was nothing wrong with their food. We will vote with our feet and will not return, will let folks we know about it too. Rotten customer service and on this one occasion the food/chicken was clearly bad.

Have used this takeaway for Chinese food several times now. Great value very tasty. Gets busy with deliveries at the weekend so we always try to collect if we can.

Always forget a part of our order. This is the 3rd time in a row we ordered prawn crackers and 3rd time hasn't arrived with delivery