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Sprzężenie zwrotne
Przekaż informację zwrotnąMade a specific booking to watch a football friendly which required a £10 deposit to secure a table. Arrived and no table had been reserved for us which had the bar been busier, would have caused a problem. 10 minutes before kick-off, the manager attempts to put the game on despite already missing all the buildup which had started at 7pm. After the game was due to kick-off we asked what was going on and the manager was hesitant to apologise and took no responsibility. Since the booking for specifically for the friendly match we left in disappointment. Astonished that the bar took a deposit for the game to secure a table yet had not set aside a table for us nor were actually showing the game.
Made a booking at the pub to watch a football as it was advertised as showing the game. When we got there it seemed like they had no record of our booking, and just took us to a random open table which was fine as it wasn’t too busy but still a bit strange, especially as during the booking process we had to pay a deposit for the table (even just for a table for 2). They weren’t showing the game when we first got there, even though the pregame coverage had started. We waited and about 10 minutes before kickoff they tried to start putting the match on couldn’t manage. Kick off came and went. Asked several staff members and they said they were trying to get it on. Finally decided to leave and spoke to the manager he was not very helpful or apologetic just said they were trying. Not their fault if they’re having technical difficulties but was overall a disappointing experience and felt that they weren’t responsive. Maybe next time it’s advertised that something will be shown, better to make sure everything works more than 10 minutes before it starts.
Came here for a drink on Monday night while on holiday, great music, variety of drinks and friendly staff.
Central location , staff were attentive. We had decided to have full meal here, we ordered drinks and 2 small plates for starters. Loaded fries and nachos.... These were not small, once we finished these couldn't eat anything else. Price was great too, I thought it would be a lot more expensive than it is. We will definitely be back.
Disappointed with the standard of service. Observed the waitress double dip straw into drink to ‘test’. Disgusting. The mojito we ordered was basically a lime and soda drink. The atmosphere and entertainment were excellent but customer service is a big let down.