Wendy's - Edenwold No.

I don’t understand why they advertise opening late but never have anything on the menu. Not only that but the employees have very nasty attitudes. I know life sucks but try to be more polite to people. This Wendy’s is not a good one to go to.

I was so upset because I worked a long day come here to order food I got told to pull up to the yellow sign and it'll be out in four minutes I did they completely forgot about me I waited thirty minutes they had 4 people that got their orders and drove off next time there is no yellow sign I want my food and go never again do

I went to this Wendy 's on 2/19/24 :30am the first thing I did when the went to the window was ask for a small vanilla frosty cold brew. The lady told me told me, We don 't have any. Me, Oh, ok... I can make some, it will take about 10 mins, I have to grab the concentrate from the back. Ok, I have time- Before I can finish what I was saying she scoffs. Wait you want to wait for it? If its not too much trouble- She cuts me off again It that all you want? Could I also get a Honey biscuit chicken sandwich? What else? Thats it. Move to the second window. Thank you! When I roll up to the window I tell her I have a coupon that I received in the mail for the sandwich, and before I could even show her the coupon, she said, We don 't take those. I looked puzzled because I was there last week and they took them. She said, Our scanner doesn 't work and there is no way for me to manually apply the coupon, the scanner has been down for 3 days. Oh ok. My coupon didn 't have the barcode anyways she gave off pissy vibes, so I didn 't want to be a hassle for her.She then hands me my drink mind you this all happened in less then 2 minutes and she said, While we were talking, my coworker grabbed the coffee stuff from the back and made it. I said thank you and waited for my sandwich, which came out perfect. I drove off and took a sip of my drink, which tasted like it had not flavor, it was straight bitter. I couldn 't taste the vanilla frosty at all, it was also super water in consistency. now mind you I got the same drink last week When I used my coupon and it tasted amazing! I don 't know if they used old concentrate Although it sounds like it comes from a bottle, not freshly made. I didn 't go back, the lady already gave me so much attitude. I didn 't want them to do anything weird to my drink....

Ordered fries did not receive pretty sad wasn't very busy. Management must be weak nice we have options. Then they wonder why business

Lousy service in every aspect. Absolutely the worst experience I ever had Wendy's (been customer since the 80's)!!