Dunkin' - East Winthrop

I 'm just doing this so that the employee gets a good review, this sweet lady Desiree (Dez) was so freaking nice to me and my family, she gave us time and didn 't rush us, because me and my sisters were all doing separate transactions, when my little sister went to pay for her drink, she had a five dollar gift card, but her drink added up to like $4.45. And my sister was sad she didn 't have enough for a classic donut, but when my little sister went to pay for the drink Dez said what donut did you want and my sister was so fragile saying I thought I didn 't have enough Dez then said its ok and that made my little sister sooo happy, on top of that she forgot to put whiped cream on my older sisters drink, but when my sister asked for the whiped cream Dez did not hesitate to put lots of whiped cream and add drizzle, we were in shock about how nice she was and we thought she was so sweet thats all.

Frozen coffee had mold in it, if I could post pics on the review I could gross

I am the only customer in this place and the cashier turns her back and made me wait. The coffee was not made correctly. And the only person who was polite was the young man who made the coffee.Worst Dunkin Donuts I've ever been in. The counters are cluttered with everything. No napkins or straws or anything like the other Dunkin Donuts have out for the customers. Very dirty place. Will never return there again.Your employees need a class on customer service. With out customers you all have no jobs

I can relate to all the Bad reviews here because having gone here several times a good experience was sadly rare. I understand that they are super busy and give them credit for as hard as they have to work though.

What a great dunkin! Everyone was so nice! Great coffee and donuts!Kid-friendliness: GreatParking: Plenty of nice parkingWheelchair accessibility: Its just fine to get in and out