Mcdonalds - East Lothian

I have tried this restaurant multiple times and it has been disappointing. They never have milkshakes or the special menu items available. It seems like they rely on attracting new customers with just one visit, so they are not focused on providing good service or quality.

After waiting for ten minutes for a table, we were finally seated. However, we were asked to leave by a staff member named Pauline because another party needed the table. Despite our confusion and disappointment, we were forced to find another table. The whole experience left us feeling unwelcome and disrespected. It was disappointing to be treated this way at a restaurant like McDonald's, where typically it's first come, first served. We just wanted to enjoy a quick lunch, but instead, we encountered rudeness and poor service.

This McDonald's has to be the slowest in the world. I frequently drive along the A1 to Edinburgh and recently experienced a 15-minute wait in the drive-thru for just a coffee, with only two cars in front of me. The staff seemed unenthusiastic and slow, lacking in efficiency. Even when I went inside to order my coffee, the service was still extremely slow and the staff appeared to be standing around doing nothing. Overall, my experience was completely useless.

The Gulags most likely offered a higher quality of service and food than this venue....best avoided.

Me and my girlfriend went to get some chicken selects. We paid at the self pay till, then waited for our food. We waited behind the counter for nearly 10 minutes, there was a disgusting smell of smoke from the kitchen, when we did get our food I asked for some sauce and the rudest girl rolled her eyes at me then slammed the sauce on the counter in front of me. Good thing they wear name badges, as I think Jemma should definitely get a word about how she acted with me. We went to the car to eat, there was a long ginger hair in my fries and the chicken looked burnt. I won’t be coming back