Ruby's - East Hertfordshire

Meals took a long time to come which I don’t normally have an issue with as I tend to assume it means less batch cooking is going on. But we had to ask 3 times for tap water which just showed poor service all around really. Topped off by the waiter asking for a bigger tip….

Just had a take away and it was the worst indian I have had it was watery oily and tasteless and cold will never order from there again

Have visited this restaurant a few times and every time is an enjoyable experience. The staff are super friendly, attentive and polite. And the food is incredible no matter what you order, but my fave is their chicken tikka masala, it is delicious. Thank you Rubys :

Ordered an Indian takeaway delivery, gave me the time but but they were over an 1 1/2 hours late I wouldn’t mind if they let me know, but not to say anything I think it’s very unprofessional

Been getting our takeaway from here for the last few months a week by week they are getting worse. even though i book a delivery as soon as they are open on a saturday it can take up to 1 hour 40 mins for the delivery. and when you call for an update they just say its on the way, no apology , they dont care , onion salad that you pay for is literally a desert spoonful , rice is always a small portion and for the money they charge its not acceptable. considering we are spending between £75-£100 a week there ,we will be looking for somewhere else in future.