Mountbatten The Viceroy's Lounge

Don’t order a takeaway from here if you want it without a considerable delay. I’ve read a couple of reviews complaining that the wait is long through Uber eats or Just Eat. You still consistently have a delay if you telephone or actually go in to pre order. 40 mins minimum in my experience. I did try and order through Just Eat once. Order went through fine. 20 mins later I get a call saying that they won’t deliver to my address. Why let me order then?! Food used to be better but really not worth the hassle now.

Don’t order through Uber Eats or Just Eat from here it’s a 2hr wait! We love the food from here but sadly, every time we’ve ordered through one of the well known food delivery companies the estimated delivery time us NEVER correct and we’ve waited much longer. Wise to this now we ordered at 6:25pm tonight, expecting a longer then usual wait (hour max). At 7:17 the restaurant called to confirm our address. At 8:20 I called the restaurant to find out where our food was. I was told ‘he’d just left’. When I questioned the 2hr wait I was told I should order my dinner at 5pm to ensure quick delivery . I quickly pointed out that at 5pm I don’t want quick delivery- who wants their curry take away on a Saturday at 5:30?! A real shame that Uber eats orders seem to get pushed to the back of the Q. When we’ve ordered direct and gone to collect it’s ready in 30 mins

Ordered delivery at 5.00 pm for delivery at 7.00 pm informed would be 7.30, then 8.10) then nothing called 94 times left numerous messages no food now over 2 hours later than requested time No responses to any messages no service will never return to what was a great restaurant

Booking was quite straightforward. On arrival pleased to see separation screens. Initial drinks and food order taken promptly. Subsequent drinks ordered when the food arrived did not come to the table until we had finished eating. The meal tasted very nice but was let down by being luke warm at the table. What could easily have been a good experience was let down by needless mistakes.

Very nice indeed, service was good, food was great. Would recommend rishi has done wonders to help the restaurant trade ,