Pizza Express Alton - East Hampshire

Me and my grandparents went into this place knowing how normally good it is but it was the complete opposite. We have recently experienced problems with the app it will appear that the manager doesn’t get it either. We are very regular costumers and found this visit extremely disappointing. We began not being able to take all of our rewards off (we fully understand the terms and conditions involved. After half an hour of going round in circles and being made to feel very uncomfortable we eventually got down near to the price that we were supposed to and expected to pay. But the manager was very disrespectful to us and unprofessional. We left the restaurant paid the bill and left with a very bad taste in our mouths. Not happy somebody needs to look at staff training when the app goes down.

Service ok. We ordered 2 x dough balls plus 3 pizza and 1 melanzane . Pizzas appeared small and melanzane for £15.45 was a tiny portion. Too small for even a starter. Total rip off and definitely won’t be going again which is a shame as it used to be good value.

Went for lunch on Monday, the staff were very friendly and accommodating- we ordered an array of starters and sharers which were all great! The food came quickly and yeah it was just a really nice atmosphere- the waitress who served us had a bubbly personality which really kept the atmosphere nice

Excellent as always great food and service always a pleasure to come here had Gallic bread and then cannoli partner had polo pasta all very good highly recommend!

I was shocked at the prices £3:45 for a small bottle of coke, this price cannot be justified. Although the pizza was ok, the coleslaw was not tasty at all. No flavour, rather watery and if it had been any smaller, well. the cost was also excessive for what it was. I personally will not use this business again.