Cinnamon - East Dorset

Very poor. Luke warm tasteless food. My partner ordered a lamb jalfrezi which didn't taste of curry at all, only peppers. My khan sali on the menu sounded lovely but was a tasteless stir fry. Bombay potatoes were just boiled potatoes with a slimy sauce over. This was a takeaway but won't be using again.

As a family we decided to go try Ferndowns #5 restaurant... We walked in and asked if there was a table as we hadn 't booked. After a minute of waiting we were told the table in the window was available for us. As soon as we had sat down a waiter asked if we 'd like poppadoms to which having been put on the spot I just ordered 1 each for the family (3 of us). Had I have seen the price I 'd have likely not bothered as I was billed for two lots of pickles... For three popadoms! That aside I had to ask three times to get a menu, the writing was on the wall at this point and should 've paid for the poppadoms and left! We eventually ordered and despite the restaurant being moderately busy it took 55 minutes to get our meals. Mine and my sons were visibly not hot, I touched the bottom of the ceramic bowls the curry was served in and they were Luke warm at best, clearly had been sat waiting for the third main to be cooked and had not been under a heat lamp. If I was to guess the temperature I 'd say they were 35-40°C which is certainly way below the hot holding temperature! I work in the food industry so can tell. I cut off a little piece of chicken from both of the COLD curry dishes to try and I can confirm that they were way too cold... I asked for these two meals to be recooked and the manager who had been brought over by the waiter which didn 't speak English to see what we wanted... He offered to reheat these in the microwave which I said was unacceptable as these had been in the danger zone for an unknown period of time. He agreed to have them freshly cooked, five minutes later two replaced microwaved dinners returned. How can I tell? Because the two pieces of chicken I cut into were still present. I then had to ask for cutlery and a plate... Having had to wait so long for such a disappointing meal was the icing on the cake, Completely lack lustre in flavour, also asked for the bhuna masala (their chicken tikka masala as a mild from their mild, medium or hot) and it turned up pretty spicy, considerably spicier than the hot curry I had ordered. I would suggest this restaurant spends less time cutting fancy shapes out of onions and learns about hot holding temperatures, safety management systems and how to cook a decent BIR curry. A 1 star rating is too kind. I don 't appreciate walking out of somewhere £80 lighter for potential food poisoning. On a plus side the pint of Kingfisher was cold. Avoid.

Food was late, was told 45 min, took 1.5 hours, Food was still hot, but no flavour and bland. Really shocked as have eaten her for years. But sad to say this will be the last time.

Food was terrible. Service good.Food was cold and tasteless. Paid extra for poppadoms and charged extra for pickles !!! Won't go again sorry but your food is a let down..Great service but that is it.

Went here recently with a couple of friends recently, the food was excellent and arrived quickly, it was tasty and well cooked, I especially like the skewered meatballs and the Nargis kebab, I will certainly be making a return visit when I'm next in the area