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Przekaż informację zwrotnąAs table of 11 for a birthday meal. initially the waiting staff was amazing that amd could not blame that she tried to do everything she could to make the experience. sadly, management was just rude. the manager himself- Debbie, decided to go a long break as soon as she heard of the waitress we wanted to complain. then to meet someone who every time I try to get involved with something in the bar and ignored me. so first on Sunday they don't offer a Sunday menu as the website suggests, but they can only order roasts, that's good we did that. only what they call a homemade roast is 3 frozen small pre-baked bratkartoffels and the smallest tasteless cuts of roast beef and a stone-hard yorkshire and a few cheesy the child's meal is the same size only a less kartoffel. I asked the courtesy of the waitress who apologized and said she would talk to the kitchen that she then returned and said they would cook now. So I started eating my tasteless roast. she then returned and said they had run out of kartoffel, so I asked if a manager could come and talk to us. that was at 5 o'clock. then she can come back to tell me that the manager would come and talk to us. it has 6 clock and no sign of manager. we just wanted to get on this stage. So I went up to the bar, and the man said he had climbed when the manager had taken a break. he has made us responsible for the fact that the roast is as we arrived at 4 o'clock. (they serve until 8.30 o'clock) apparently cook it on the morning and then heat it again, if necessary explained a lot! then he said they had stopped serving food and ran out of potatoes (they still have eating and eating a few) and to top that from my neffen went back to the pub after we had the dead and the manager had suddenly got up again! I then also came to be aware of a contribution to there Facebook page later this evening for others and they answered with a very rude answer. please do not eat them in this pub and if they are warned about the rudeness and lies out of the administration and the tasteless other expensive food.
So to work and found this brilliant pub, debra is brilliant! fantastic rentals, personal are brilliant, perfect location
We were here for a night, the accommodation was first class the rooms were immaculate with tea coffee etc in the room and outside was a small fridge with fresh milk and ice cold water for them to help themselves. beautiful large en-suite and though. the room above the bar was all quiet at 11 o'clock. we ate in the evening in the restaurant and we found eating really good to appreciate. the breakfast was included and there was a large selection. would definitely return and I recommended it to my friends if they ever visit the donkey sanctuary as it is close.
This must be the worst Sunday roast ever hard meat hard inedible veg again. from last week no patch. on alcatraz
Our friends were staying here for a 3 night break, so we joined them on their first night for an evening meal. Good service and very welcoming . Would certainly recommend The Balfour Arms.