Bear Mountain Grill - Eagle River

I come here at least once every two weeks, every time I went, I enjoyed the food but service has not been satisfying. Every time I go, I feel discriminated and under-treated because I am not white. My husband is white and servers always try to talk to him even though I am talking to them. Out of 7 times we have been there, not even a single time were we greeted at the door. But they sure readily greet all white groups. We are not gonna go here anymore as we found ways to make the same food with better quality ingredients. Oh by the way, I'm a service member too. So it feels great to know that this restaurant discriminates military based on skin color. : If you are not white, don't go here, you are not welcomed here.

2 stars because I didn't actually eat the food, but I saved myself some time. We had gone here frequently before the change of ownership and it is completely different. The buffet they had displayed looked gross, not cycled and dry. I may be biased because I am comparing it to what the old restaurant was like but I was not impressed with what I was seeing at all. It has the most basic unappealing menu I have seen in awhile. RIP.

The Bear Mountain Grill sits off the main road through Eagle River and you will not see it unless you look carefully. It is behind VCA ANIMAL-HOSPITAL about 150 yards off Eagle River road. There is a sign by the road but when you look you may miss it. They have a large free parking lot. The service is excellent with both the breakfast buffet and the ability to order from the menu. The buffet line food is kept hot and replenished often so it is fresh. The food is well prepared and tasty. The prices are reasonable. The buffet is all you can eat and comes with coffee and drinks (non-alcoholic). They do have an alcohol license so you can order other drinks. I have ordered off the menu and found those meals to be high quality and large. This is an excellent place to eat in Eagle River.

Eggs and sausage links were merely ok but like a Google reviewer from yesterday stated, the food is just left to sit out and not rotated for freshness, which is crucial for a buffet. I hadn't eaten here since October 2018; the horribly greasy food, lack of buffet options, and aforementioned lack of quality control ensures I won't be back. Other reviewers are spot-on; this place has done a 180 degree turn since it's changed ownership, and not for the better.

I did the unthinkable by ordering off the menu instead of eating the breakfast buffet open until 2 pm. I ordered the Mountain Scrambler. It was beautiful, delicious, and filling. No regrets! It was the right thing to do. The room was full with Saturday buffet people so it was noisy. The high noise level was the only factor influencing the stars. Everything else ranks a five!