Little Caesars Pizza - Duncanville

Came in at 9:20pm on a Tuesday. They were slow. No orders being worked on and no customers in the lobby. Tried to order a stuffed crust but was told they were not making any custom orders because it took too long and they were about to close. They tried to sell me the 3 pizzas they had already made. I proceeded to order 4 hot and readys so they said it would be a 20 minute wait if I ordered the one extra since they only had 3 ready. I said I would wait.(I don't think they expected that) I then asked how long it would have been for a stuffed crust and Maritza said way longer than the 20 minutes. Idk what is going on but I mean, I guess I didn't have to spend so much money. The next guy that walked in was told they were only making cheese or pepperoni pizzas when he tried to order a 3 meat. He asked to speak to manager and then they came back and said they could make it.

I know, you get what you pay for , but this is really deceptive. It seems like my pie has toppings for one (maybe two) slice portion.

I'm a fan of lil Caesar, especially for the children! But I ordered the thin crust for me recently and it was delicious. Mushrooms/black olives and additional cheese! The wings are decent if you only have wings.

Francisco the manager was amazing- super professional and gave us excellent customer service. Had a problem with the mobile app, but he took care of us and made a frustrating experience with the app- a fantastic culinary experience due to its cheerful friendly setting! We're back to this place because of Francisco!

On Friday, 13. May I have posted an online order for 15 pepperoni pizzas and it planned to it on Saturday, 14. May at 3 p.m. at this point. On Saturday morning at 11 a.m. (2 hours before pickup we called the place that demanded that we reduce the number of pizza orders to only 8, not 15 due to a change in the number of participants at our event. A very simple request to simply reduce the amount of pizzas turned into turbulence, the manager gave me the complete runaround and told me every excuse in the book that this request could not be made. My pizzas have already been made (2 hours before picking up? , she was not able to find the order number because she could only search for orders 15 minutes before picking up? The order has already been completed and cannot be completed? etc. To make a long story short, she hanged on me. Because our event was in a few hours, I thought I'd settle for the 15 pizzas I ordered. I'd rather not have one. After the pick-up time I still had the text alarm and e-mail indicating my order was ready, I had someone pick up the pizzas. When he arrived, he called me and said they canceled the order completely. My pizzas were never made. I called her back immediately and said I never once said that I wanted to cancel my order and went back and forth for a few minutes. At this point we left no pizza and no refund. This place literally stole my money. She called within 24 hours, I would get a refund. We are now on business day 3 (May 18th and not refund has been credited to my account. The manager here is terrible, rude and completely unprofessional. Be careful when you order here, especially large orders. I'm just about to make a fight through my bank.