The Boardwalk - Dumfries Galloway

We had been waiting in a queue for around 20 minutes to just place an order, get to the front only to be told they are no longer taking orders, further wait of 20 minutes before they would, I understand you are busy but why not inform your customers while they queue. What a waste of time!! Staff don’t have a clue!!!

Stood in a 20 minute queue for coffee, milk shakes and ice cream only to be told that I had to go and queue at a different door for ice cream. This queus was even longer. The lady told me it was hot food only at this hatch despite there be tubs and posters advertising ice cream. The milkshake was delivered from the icecream counter! Also worth noting that no-one in the work area wore face masks considering they are in direct contact with the public. Won't be rushing back here any time soon.

We ordered a takeaway from this restaurant, as I went to collect, the order came to £19.25 I gave the lady £20 on which I received no change. We ordered gourmet burger, chicken burger, two chips, pot of coleslaw, and two drinks. We were asked...

We ordered fish and chips, a pizza (which was very good) and a donner kebab. All the food was very nice but the fish was very small and there were barley any chips. The Gravy was very watery too.

The Boardwalk looks like a cafe outside and inside but maybe needs to refurbish its serving area which looks like a small wooden hatch. Several potential customers that entered couldn’t see where the serving area was and so left. However, the young assistant was friendly...