The Lobby Lounge - Dublin

I had high tea and it was the best I have had in Dublin so far. The food was delicious, the service was great and attentive (special shout out to Inez who was amazing), and the atmosphere was relaxing.

I recently visited the Lobby Lounge and had an amazing experience. The service was quick and our waitress, Maria, was extremely attentive. We enjoyed some delicious and unique cocktails, with the bartender, Davide, offering detailed explanations of each one. The Creme Brulé made by the pastry chef was exceptional. Alex and his team took great care of us and I would definitely recommend this place. A must-visit in Dublin!

The food at this restaurant was not up to par - the soup was cold and the bread was stale. What disappointed me the most was that the Express Lunch deal for €21 was only offered to non-vegetarians. Even though there were vegetarian options on the menu, the staff refused to make accommodations when we asked for a vegetarian substitute. This exclusion of vegetarians from the deal felt unjust and discriminatory. It would have been more understandable if the restaurant didn't have any vegetarian options at all, but to make vegetarians pay double for the same meal was unacceptable.

I arrived early before my room was ready and waited for 2 hours without being offered a menu or a drink. Two days later, my friends and I decided to have dinner at this restaurant. Unfortunately, we did not have a dedicated waiter and it took a long time to get one. When we finally did, we were asked for our food order before being given a drink menu, which was a bit strange. One of the drinks we ordered was incorrect, but our waiter insisted it was right. The food all came out at once, rather than in separate courses. Eventually, our waiter admitted the drink was wrong. The steak was cooked correctly but had a burnt taste. We ordered another drink, but had to do so from memory as a different waiter asked for the drink menu on our table before we were done ordering. Despite multiple interactions with different staff members, it was unclear who our actual waiter was. Our second drinks never arrived and we had to request our check and drinks before eventually leaving. The service in the restaurant was lacking and the truffle fries were not enjoyable. We would not return. However, the staff in the breakfast room provided excellent service with a smile, even dealing with difficult customers. The food there was also outstanding. The evening staff could learn from the morning staff in terms of service. The prices did not match the quality of the experience.

I had a reservation for lunch on a game day and was disappointed by the lack of service from the servers. We waited nearly 20 minutes to be attended to after being seated and had to go to the bar to get our drinks ourselves. Even after that, we had to call a server over to take our food order. Two tables that arrived after us were served before us, which was frustrating. When we were ready to pay, we couldn't find anyone to help us. This was disappointing because we had previously received great service here, especially on game days. The food arrived quickly and was delicious, but the prices were a bit high for the portion sizes.