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Przekaż informację zwrotnąStarbucks tralee co kerry ireland Filthy place August 2023 My first visit here was awful, the place is filthy, upon walking in, only 2 tables were occupied and the rest of tables I tried to go to ,were unclean wth crumbs and rubbish, floor was beyond filthy, chairs I sat on filthy wth crumbs, I then went to the toilet, 3 toilets in total are ther, and all were filthy with tissue on ground, smell of urine stifling, and no toilet tissue in any of them, I mentioned it to staff member, as ghere was 4 of them ,and only 1 of them busy,and his response was ,by not looking at me in eye/no apology, but il mention it to someone, while looking at the ground, never again will I visit here, even the ground behind counter was seriously filthy Read less Written 19 August 2023
We were staying at a hotel near here and we stopped in this place every morning for a cappuccino. The counter service was pleasant and efficient. The place was clean and the prices were very reasonable (cheaper than the US). While in there, I had an important paper fall out of my pocket. I came in a couple hours later and they were waiting to give it to me.
We had a very hot coffee spill all down the chest of my boyfriend bc the cheap top broke and when we returned to ask that they replace the coffee they literally said no, they didn't know if that really happened. Unbelievable.
Dirty tables, staff don't have a clue or give a damn, toilets out of action young kids behind the counter more interested in having a laugh with each other than serving customers shocking!! Avoid this place not what you expect from a brand name
Not up to the usual Starbucks experience. Long queues, service not great, but could see staff were under pressure. Seating was limited due to people using seats for their bags. Needs a good manger to deal with the issues